Software · Operator app

Operator app: machine status and stop reasons at the machine

Operators see machine status and their open tasks on a tablet or phone, select the reason for a stop in about two seconds and call maintenance or the shift leader from the same screen. Stop reasons are no longer rebuilt from memory at the end of the shift.

  • Live status of every machine
  • The stop reason picked at the machine
  • Every alert a task with an owner
Pilot result

One corrugated packaging line

Data from one pilot in a European plant. Client name anonymised; results differ from plant to plant.

Read the pilot story
24 → 9 min
average response to a stop, before and after the pilot
61% → 70%
OEE, confirmed by the plant
1 line
pilot scope
WHAT IT DOES

What the operator app does

Operators need more than a dashboard. The app combines live machine status, structured input at the stop and a fast route to the person who can fix the problem.

Shift context

Operators see the state of their machines and the progress of the shift against its target.

Live machine status

The screen shows whether each machine is running, idle, in setup or stopped, how long the current stop has lasted and how output compares with the shift target.

Stop reasons at the machine

When a machine stops, the operator picks the reason from a short list on the tablet next to it, in about two seconds, while the cause is still obvious.

Escalation without leaving the line

Every alert becomes a task with an owner on the current shift. If nobody acknowledges it in time, it goes to the shift leader. Acknowledgement and closing are time-stamped.

Installation

The operator screen on one line

Click a point on the drawing or an item in the list.

Scope and limits

Work orders and quality reports come from IRIS

DBR77 IIoT runs in the IRIS portal. Plants that also use the IRIS MES and QMS modules see the current and next work order with planned quantities, and report defects and scrap against the order, in the same operator view.

Go to IRIS
FAQ

Common questions about the operator app

What does the operator see?
The state of their machines and the progress of the shift against its target. Each machine shows whether it is running, idle, in setup or stopped, and how long the current stop has lasted.
How does the operator record a stop reason?
When a machine stops, the operator picks the reason from a short list on the tablet next to it, in about two seconds, while the cause is still obvious.
What happens when nobody reacts to an alert?
Every alert becomes a task with an owner on the current shift. If nobody acknowledges it in time, it goes to the shift leader. Acknowledgement and closing are time-stamped.
Where do work orders and quality reports come from?
DBR77 IIoT runs in the IRIS portal. Plants that also use the IRIS MES and QMS modules see the current and next work order with planned quantities, and report defects and scrap against the order, in the same operator view.
Does it work on phones, and who sees what?
Yes. The app runs on a tablet next to the machine and on a phone. Operators, shift leaders, maintenance and quality each get their own view, and permissions follow responsibility for the station, so people see and trigger only what belongs to them.
Is there a record of who did what?
Yes. The reason picked at the machine is saved with the stop, and acknowledging and closing a task are time-stamped. Quality reviews and shift handover can use the same history.
How do we start?
With one line: the line where stops cost the most, its machines and its operators. A tablet stands next to each machine, so the reason is picked where the stop happens.
Getting started

Three ways to take the first step

No hardware

Online demo

The DBR77 IIoT panel on sample data: machine states, OEE, alarms and energy.

See the demo
On your shop floor

Pilot

1–3 workstations or one line, on your own data. It ends with a report and a recommendation for the next step.

Plan a pilot
5 minutes

Downtime cost calculator

Work out what unplanned downtime costs you per year and how much a smaller share of it is worth.

Calculate

Start with the operator screen on one line.

When operators see machine status, record the real reason for each stop and call for help from the same screen, response times can be measured from the first week.